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Privacy rules - IHA Holiday Ads

Your privacy is very important to us. Please read the following to learn more about our privacy and cookie policy and the ways in which we use and protect your personal information. IHA Holiday Ads never sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

This Privacy Policy applies to websites,,,,,,,,,,,, as well as If you register with and in using this site you accept without exception the present rules concerning this Privacy Policy. If you do not accept the contents of this Privacy Policy you will not be able to use our services.

If you use other IHA Holiday Ads sites or partner sites you accept their own specific privacy rules concerning the treatment of personal information.

Our partners and other subcontracting companies operate and conform to exactly the same strict conditions as those set out in the current document and we set about to harmonize the rules applicable to the overall community in conjunction with and subject to those specific rules relating to each country.

As previously mentioned, certain personal information concerning you are communicated to third parties, and used by them or ourselves. In accepting the general user terms of our service, your give your agreement to the use and the communication of your personal information to third parties, within the confines and limits set out in the current Privacy Policy rules.

Table of contents:
  1. A Special Note About Children
  2. Information we collect
  3. Our use of your information
  4. Our disclosure of your information
    4.2.IHA Holiday Ads Community
    4.3.Other Corporate Entities
    4.4.Legal requests
  5. Using information from IHA Holiday Ads and community members
  6. Send this advert to a friend
  7. Control of your password
  8. Accessing, reviewing and changing your personally identifiable information
  9. Other information collectors
  10. Security
  11. Notice
  1. A Special Note About Children

    Our services are not available to children and we ask that persons under the age of 18 do not submit any personal information to us. If you are under 18 years old, you can use this service only in conjunction with and under the supervision of a parent or guardian.

  2. Information we collect

    Our primary goal in collecting personal information is to provide you with a safe, efficient, and personalised experience. We only collect personal identifiable information about you that we consider necessary for this purpose.

    In general, you can browse the Site without telling us who you are or revealing any personal information about yourself. If you choose to use our services (notably to contact a property owner or to submit an advert) we require you to fill out an on-line registration form, provide us with contact and identity information, and other detailed information describing your property, as indicated on the form. Where possible, we indicate which fields are required and which fields are optional. You always have the option not to provide information by choosing not to use a particular service or feature.

    We automatically collect and process certain information based upon your use of the Site. We use this information to conduct internal research on our users' demographics, interests, and behaviour to better understand, serve and protect you and our community. This information may include the URL that you just came from (whether this URL is on the Site or not), which URL you next go to (whether this URL is on the Site or not), browser information, and your IP address.

    We use data collection devices such as "cookies" on certain pages of the Site. "Cookies" are small files placed on your hard drive that assist us in providing customised services and to help promote safer trading. We also offer certain features that are only available through the use of a cookie. We also use cookies to allow you to enter your password less frequently while you are using the Site. Cookies can also help us provide information which we tailor to your interests. Most cookies are "session cookies", meaning that they are automatically deleted from your hard drive at the end of a session using the Site. You are always free to decline our cookies if your browser permits, although in that case you may not be able to use certain features on the Site and you may be required to re-enter your password more frequently while you are using the Site.

    We will collect information concerning your usage, navigation and contacts made on the site. And in the same instance, the evaluations made about you posted by other users in our user profile files.

    If you choose to post messages on our community forums, or other message areas or leave feedback for other users, we will collect that information

    If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Site, we may collect such information into a file specific to you.

    In addition, if you use the services of what we refer to as one of our partners (a Partner), the Partner is able to pass on to us any information collected by them concerning your dealings with them. For more information see Appendix 4 below.

  3. Our use of your information

    We use information in the files we maintain about you, and other information we obtain from your current and past activities on the Site, to resolve disputes, provide customer support, troubleshoot problems and enforce our User Agreement and policies. At times, we may look across multiple users to identify problems or resolve disputes, and in particular we may examine your information to identify users using multiple User IDs or aliases.

    You agree that we may use personally identifiable information about you to improve our marketing and promotional efforts, to analyze site usage, improve our content and product offerings, and customise the Site's content, layout, and products and services. These uses improve the Site and better tailor it to meet your needs.

    You agree that we may use your information held on our servers (e-mail address, postal address, telephone number) to contact you and deliver information to you that, in some cases, are targeted to your interests, such as targeted banner advertisements, administrative notices, product offerings, and communications relevant to your use of the Site. By accepting the User Agreement and reading this Privacy Policy, you expressly agree to receive this information.

  4. Our disclosure of your information

    It is our aim to keep confidential all your personal information. We cannot ensure that all of your communications and personally identifiable information will never be disclosed in ways not otherwise described in this Privacy Policy. For example, third parties may unlawfully intercept or access transmissions or private communications, or users may abuse or misuse your information that they collect from the Site.

    Therefore, although we use industry standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or communications will always remain private.

    As a matter of policy, we will never sell or rent your personal information to third parties for their marketing purposes without your explicit consent. However, the following describes some of the ways that we may disclose your personally identifiable information.



    We aggregate (gather up data across all user accounts) personally identifiable information and disclose such information in a non-personally identifiable manner to advertisers and other third parties for other marketing and promotional purposes. However, in these situations, we do not disclose to these entities any information that could be used to identify you personally, information such as your password are never disclosed to advertisers.


    IHA Holiday Ads Community

    Your User ID is displayed and hence you are identifiable whilst using the site. All of your activities on the Site will be identifiable to your User ID. Other people using the site can see your profile and evaluate them, testimonials that are posted, etc. Although our pages in the most cases are inaccessible to search engines, individuals and corporations may illegally attempt to automatically collect your email address from the Site. We describe how to change your User ID in Appendix 8 below.
    Likewise you are a member and certain information is communicated back to us concerning the property owner (personal contact details, members testimonials, and property details).We also provide a number of ways to allow other users to find out more about you and your activities on the Site, such as our feature that allows holidaymakers to communicate certain information concerning (personal details, family profile,etc.) this is an effort to help with the transaction.


    Other Corporate Entities

    You agree that we may share some personally identifiable information about you with other companies that are committed to serving your online needs and related services, throughout the world. You retain the right to object to this sharing of information with direct affiliates of IHA Holiday Ads, but in doing so you will not be able to use the services of IHA Holiday Ads. Our affiliates follow privacy practices no less protective to all users than our own practices described in this Privacy Policy, to the extent allowed by applicable law.
    We demand from other companies that they adhere to privacy policies no less protective to our users than our own practices, subject to those specific rules relating to each country. It is possible that IHA Holiday Ads, its subsidiaries, its joint ventures, or any combination of such, could merge with or be acquired by another business entity. Should such a combination occur, you should expect and agree that IHA Holiday Ads may share some or all of your information in order to continue to provide the service. You will receive notice of such event (to the extent it occurs) as provided in Appendix 11 ("Notice") and we will require that the new combined entity follow the practices disclosed in this Privacy Policy


    Legal requests

    We cooperate with law enforcement inquiries, as well as other third parties, to enforce laws and third party rights, such as intellectual property rights and laws relating to fraud. Therefore, in response to a verified request by law enforcement or other government officials to a criminal investigation or alleged illegal activity, or other activity that may expose us or you to legal liability, we can (and you authorise us to) disclose personal information.

  5. Using information from IHA Holiday Ads and community members

    We provide a number of ways to allow community members to interact with each other and to find out information about each other and their activities on the Site, such as our feature that allows owners to receive by e-mail personal details or profiles of holidaymakers.

    In accepting our user terms and conditions, you agree, with regard to all personal information obtained whilst using our site or thanks to us, this information is only to be used in relation to your business activities on IHA Holiday Ads or for all other purposes for which the member concerned has expressly given consent after having been duly informed.

    It is equally forbidden for members to send unsolicited commercial mail to other members.

    In all cases, you must guarantee all members the right to access, correction and deletion of information which you have concerning them. You are not able, except in certain cases outlined in this paragraph, to communicate personal information about other users to third parties without our strict consent and that of the users concerned.

    Please note that law enforcement agencies or other government officials apply their own rules concerning the access of information see above Appendix 4.4.

    Neither us or our users will tolerate under any circumstances the sending of abusive electronic mail or post. Without exception, you are not authorised to store information collected about a user who has not given you his approval in an electrical format in any form other than that to be found and used for this purpose in the member's area of IHA Holiday Ads address (electronic or postal).

    If you are in receipt of unsolicited messages please bring this to our immediate attention by using the following form: Click here

  6. Send this advert to a friend

    It is not permitted to use this service “email a friend” who is not yet registered with us, for the purposes of sending out abusive electronic mail or other, this is strictly contrary to our user policy

    We do not use the e-mail addresses that you send us for any purpose other than to send e-mails. We do not rent or give out these email addresses without your consent.

  7. Control of your password

    You are responsible for all actions taken with your User ID and password, therefore we recommend that you never disclose your password to any third parties. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. IHA Holiday Ads will never request that you disclose by e-mail personal identifiable information such as passwords or credit card details.

    Therefore, if your password or account has been compromised for any reason, you should immediately change your password by going to the section contact us as detailed in Section 8 below.

  8. Accessing, reviewing and changing your personally identifiable information

    We offer you the ability to automatically review and change the information you submit to us by logging on to the Site and entering in the new information yourself:

    You can change your User ID, password, name, address information, postal address, post code/zip code, country, telephone number, mobile telephone number, fax number. Click here

    You must promptly update your personal information if it changes or if its inaccurate by going to the appropriate section.

    Once posted, you may not be able to change or remove any public postings made on the Site including our member's forum or other message areas or the feedback area.

    Upon your written request, we will deactivate your account, contact information, and other information from our active databases. To make this request, please access the member's area, we will request a confirmation by e-mail. Such information will be deactivated as soon as reasonably possible in accordance with our deactivation policy and the applicable law.

    We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, but won't be available online.

  9. Other information collectors

    Except as otherwise expressly included in this Privacy Policy, this document only addresses the use and disclosure of information we collect from you. To the extent that you disclose your information to other parties, whether they are holidaymakers, owners on the Site or other sites throughout the Internet, different rules may apply to their use or disclosure of the information you disclose to them, to the extent that third party advertisers, have their own privacy policies.

  10. Security

    We treat data as an asset that must be protected against loss and unauthorised access. We employ many different security techniques to protect such data from unauthorised access by users inside and outside the company. However,

  11. Notice

    We may amend this Privacy Policy from time to time in order that it accurately reflects the regulatory environment and our own data collection and disclosure practices.
    We will retain in our files information you have requested to remove in some circumstances, such as to resolve disputes, troubleshoot problems and enforce our User Agreement. Further, such prior information is never completely removed from our databases due to technical and legal constraints, but won't be available online.

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